Política de reembolso

Refunds

We will refund your order, minus the original shipping cost, if your order is returned to us by customs or the courier.

To be eligible for a return, your item must be unused, in its original condition, and include the original packaging.

Important
We will process your refund when your order is returned to us.

What happens if my package is stopped by customs?

Please note that all orders are placed at your own risk. If your package is seized and destroyed by customs, we cannot offer a refund. However, if your package is returned to us by customs, we provide a refund, minus the original shipping cost.

Do I have to pay duties?

Yes, you are responsible for paying any import duties levied on your package once it reaches your country. Please consult your local customs office for specific information.

Important
If you refuse a package, we will still give you a refund once we receive the returned package.